These pages contain help and information for motor retailers that sell insurance products to the public.

You can get to this page directly using this address: www.fsa.gov.uk/motor

Latest updates & additions

New information

Latest motor regulation round-up
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Retail Motor Industry Federation (RMIF)

Treating customers fairly

Treating customers fairly is one of our biggest priorities for motor retailers.  We have dedicated web pages to help you move your business through
the necessary steps.

• What treating customers fairly means to motor retailers
• What is treating customers fairly?
• Treating customers fairly self assessment tool [PDF]