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Insurers
If you are a smaller insurer and want to find out more about how the FSA regulates you and what's going on in your sector, then this page is for you.
The Noticeboard
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27 April: Smaller Wholesale Insurance Intermediaries Newsletter - Issue 8 [PDF]
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10 April 2012: Top 15 conduct risks from our Retail Conduct Risk Outlook
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4 April 2012: Changes to ICOBS – insurers offering protection policies
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28 March: Anti-bribery and corruption systems and controls report [PDF]
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13 March: Retail Conduct Risk Outlook (RCRO)
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07 March: With-profits policy statement
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06 March: PPI time-barring guidance
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09 February: Annual fees and levies consultation paper
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08 February: Life Insurance Newsletter - Issue 7
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17 January: Notice of undertaking: National House-Building Council - unfair contract terms
Gender directive
The Treasury committed to consult on changes to the UK Equality Act to implement the judgment of the European Court of Justice (ECJ), which removes the ability of insurers to use gender as a factor in pricing and benefits from 21 December 2012.
We regularly update our website on the latest developments.
Financial crime: A guide for firms
Our guide provides guidance to all firms on steps that firms can take to reduce their financial crime risk. The guide explains our expectations in relation to firms' financial crime systems and controls. It is designed to help firms adopt a more effective, risk-based and outcomes-focused approach to mitigating financial crime risks. It can help firms to meet relevant legal obligations.
ICOBS help available
We have help available on the insurance conduct of business rules. For more information:
View our good practice page on ICOBS.
How to contact the smaller insurers team
From April the supervision of smaller insurers will no longer be undertaken by a single team.
The prudential and conduct supervision areas of your firm will be supervised by separate business units: the Prudential Business Unit (PBU) and the Conduct Business Unit (CBU). Both the PBU and the CBU will be supported by one customer contact centre. The contact centre will help you understand our regulatory requirements. To contact them, please phone 0845 606 9966.
General insurance, life insurance and composite insurers with prudential queries should email Prudential_RetailLife2@fsa.gov.uk
General insurance firms with conduct queries should email Conduct_GI@fsa.gov.uk
Life insurance firms with conduct queries should email Conduct_RetailLife@fsa.gov.uk
Composite insurance firms with conduct queries will have been told what CBU area they fall in (GI or life). If you are unsure, please contact the contact centre.