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Insurance intermediaries
These pages aim to help insurance intermediaries put good practice in place in their firm and stay up-to-date.
The Noticeboard
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27 April: Smaller Wholesale Insurance Intermediaries Newsletter - Issue 8 [PDF]
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10 April 2012: Top 15 conduct risks from our Retail Conduct Risk Outlook
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28 March: Anti-bribery and corruption systems and controls report [PDF]
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13 March: Retail Conduct Risk Outlook (RCRO)
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06 March: PPI time-barring guidance
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09 February: Annual fees and levies consultation paper
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08 February: General Insurance newsletter - Issue 7
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09 December: PS11/15: Financial crime: a guide for firms
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08 November : PS11/13: Data Collection: Retail Mediation Activities Return and complaints data - feedback to CP11/18 and final rules
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01 November: FSA and OFT publish draft guidance on payment protection products
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28 October : Regulatory fees and levies: Policy Proposals for 2012/13
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27 October: Smaller Wholesale Insurance Intermediaries Newsletter - Issue 7
ICOBS help available
We have help available on the insurance conduct of business rules. For more information:
View our good practice page on ICOBS.
Payment protection insurance
Improving standards in payment protection insurance sales is a key FSA priority and we continue to take action against firms that fall below our standards.
This has been an important initiative in the last couple of years. We have taken enforcement action against a number of firms and have worked with others to improve their practice to protect consumers. For more information see our good practice page on PPI.
Client Money
More good practice information
Flowchart - for a quick guide [PDF]
Healthcheck - to spot potential gaps [PDF]
Guide - an in-depth guide [PDF]