The style of these workshops will be familiar to any of you that have attended our treating customers fairly roadshows or RDR workshops. The feedback we’ve had for these has been really positive and shows face-to-face sessions are an effective way for us to help you to understand regulatory requirements, while allowing you to share good practice and ideas with your peers.

We will tailor these workshops for three types of firms – sole traders, smaller multi-adviser firms and larger multi-adviser firms.

Each workshop will last around 2½ hours and will focus on you discussing case studies based on real firms with other people at the workshops. The aim is for you to be able to spot both good and poor practice and how the firms in the case studies identify and reduce risks within their business. We hope this will help you better identify and deal with risks in your own firm.

We will focus on what we believe to be the cornerstones of good business practice: governance, culture and controls. Understanding the importance of good governance, having an appropriate culture and using robust controls should be priorities for any firm.

During the workshops, we will explore these in more detail, allowing you to identify where there may be gaps in current processes and what actions to take to address these, while acknowledging where good practices already exist.