FAQs - Policy and business
This page consists of frequently asked questions relating to the policy and business aspects of PSD. They are categorised under the following subject headings:
General Guidance on Products
New Self Invested Personal Pensions (SIPPs)
Mortgages
Retail investments
Specific Investment Management related questions
Advised/Non-advised sale reporting
Process related queries
More FAQs are available on Transaction Reporting System and Cancellations and corrections.
General Guidance on Products
Where can I find further guidance on the products covered by PSD, their definitions and the data fields to be reported?
Further guidance on the products and their definitions can be found in FSA Handbook SUP 16.11 Annex 20G and in the Handbook Glossary.
The required reporting fields can be found in SUP 16 Annex 21R
New Self Invested Personal Pensions (SIPPs) FAQs
Should all types of pension transfer into a SIPP be reported as a separate transaction in PSD (product code 20)?
The reporting of Individual Pension Transfers as a separate Product under Code 20 only applies in respect of those that are a 'pension transfer' as defined in the FSA Handbook . This is essentially those that involve the transfer of benefits from an occupational pension scheme to a private pension arrangement (eg a personal pension, SIPP or stakeholder pension), which would normally involve the advice of a pension transfer specialist. The definition can be found in the Handbook Glossary.
How should income drawdown be reported where a member chooses to withdraw on a phased basis?
Income drawdown is reportable under product code 24 when a member exercises the option to take income withdrawals. It is the initial decision to enter into a drawdown arrangement that is of interest to us. The value to be reported should be the amount of the funds the member has elected to put into the drawdown arrangement. If the drawdown is on a phased basis, each individual transaction will not be reportable separately.
If, however, the member elects to enter into a subsequent new drawdown arrangement, then this would be reportable separately.
The definition can be found in the Handbook Glossary.
We will always be reporting in respect of SIPPs, which do not have a premium at outset - they are wrappers only. We do not ask clients to commit to making a contribution when they apply - they tend to make them as they go. In that case, will our premium records always be nil?
As the PSD Data Reference Guide shows, you will not be able to enter a nil value as the value range is from 1 to 999999999. If for some reason the first premium is zero, please enter a value of 1.
The SIPP transaction details require a premium amount greater than zero. Should each SIPP therefore only be reported when the first contribution or transfer value is received, rather than when the wrapper is established? If so, should the date in force be the date funds are received or the date the wrapper was set up?
The date in force should be the date the wrapper was set up. If the first premium is zero (in such cases where there is no premium at outset), please enter a value of 1.
We understood that pension transfers into a SIPP should be reported as product code 30 as you are interested in the 'new joiners' to the SIPP itself. If this is not the case, do you need us to report under product codes 20 and 30 as it will be a pension transfer into the SIPP?
If a pension transfer coincides with joining the SIPP, we would expect it to be reported under both product codes 20 and 30 even if that means some double counting. We are interested in how many people join SIPPs and separately how many pension transfers happen. Pension transfers into existing SIPPs should be reported under product code 20 only.
We have not reported on Income Drawdown previously within a SIPP - this is not a new joiner to the SIPP just a date that the client decides to take an income. Also do we enter this as product code 24? This is with regard to the SIPP and taking income drawdown within the SIPP wrapper.
A similar answer applies for income withdrawals (product code 24) as for pension transfers (product code 20). We want to know whenever these happen. It could be under an existing SIPP (just product code 24), or it might happen on joining a SIPP (product codes 24 and 30).
As a SIPP provider do we need to report on underlying investments?
The focus for PSD reporting is on the product provider not the asset manager nor any other ancillary or intermediary. If you are the provider of the underlying investment, you will need to include it in your PSD report under the relevant product type.
Where a member is paying irregular contributions should each contribution be reported even though this does not involve the sale of a new SIPP?
PSD only includes initial data, with regard to SIPPs reporting, we will require you to report data when new members join the scheme. PSD does not include increases in regular premiums, nor does it collect single premiums to existing contracts. Also, it does not include the start of regular premiums under existing single premium contracts.
What do we put in the total premium box for SIPP sales?
You should try to estimate the total value of all contributions and all assets transferred into the SIPP, including those investments that would not be classed as 'designated investments' such as property and cash.
We are planning to extend our group personal pension with an insured SIPP option (deferred SIPP). The 'deferred SIPP' can be activated by the member either at outset or at a later date and the member can subsequently switch into or out of the 'deferred SIPP' at any time. How do we report cases where this 'deferred SIPP' option is activated at some point after day 1 in PSD?
- Report all new business sales where the 'deferred SIPP' is chosen at outset as SIPPs sales.
- Report sales of personal pensions (where the 'deferred SIPP' is not chosen at outset) as standard personal pension sales.
- No additional reporting will be required if there are switches from the personal pension product to the 'deferred SIPP', or if monies are switched into or out of the 'deferred SIPP' at any point during the life of the plan.
Mortgages
All our mortgages allow up to 10% of the loan to be repaid each year without any early repayment charge applying? Should we report these as flexible mortgages?
If interest is calculated daily or monthly and overpayments can be made at any time without a penalty being applied, the mortgage should be reported as a flexible product.
What interest rate type should we report if a mortgage has been set up with different interest rate types?
If the mortgage is, for example, part fixed and part discounted, you should report the interest rate type that applies to the largest portion of the overall mortgage balance. If there is a 50/50 interest rate type split you can decide which interest rate to report. However, when reporting the loan size, you should report the total loan size regardless of the interest rate split.
Do you expect us to capture and record credit card arrears/mail order arrears as impaired credit?
The definitions for impaired credit mirror those that are used for MLAR reporting purposes. Each of the specified criteria is included as a basis of assessing a borrower's past performance in dealing with loans. Many people’s only credit exposure before applying for a mortgage may have been an unsecured loan, so it is important that unsecured lending is included.
However, we can confirm that we view ‘unsecured loans’ as excluding any form of revolving credit, e.g. overdrafts and credit cards.
Under the categories of borrower you have categories of first time buyer and council house buyer. Both categories could apply – which should we report under?
The right to buy (RTB) category. Where the borrower is a first time buyer (FTB) and is also exercising their right to buy, we are more interested in knowing that the borrower is a RTB borrower rather than a FTB.
In PS04/09 it states that the 'Shaded boxes represent non-compulsory data items.' Does this mean that we may choose whether to complete these fields in all cases?
In general the answer is yes. However, for the data in the tables for mortgages (c), the shaded boxes indicate that providing the data is not mandatory but must be reported if applicable. This applies to the following data fields:
- mortgage characteristics;
- purpose of remortgage
- County Court Judgements (CCJ) value; and
- impaired credit history of main borrower.
How should we report staged releases on, for example, a self build mortgage?
We deal with this in the PSD Data reference guide in the comments section for the 'Value of Mortgaged Property Field'. You should only report the mortgage when the final instalment has been advanced to the borrower. The loan size reported should the total loan advanced.
For MLAR, business loan packages where there is no one to one correlation between the loan and a security reported as 'other secured lending', as opposed to 'regulated mortgages'. Can you please confirm if the same applies for PSD reporting i.e. should these be excluded?
In such circumstances we realise that it is very difficult for lenders to say whether a specific loan is secured against a specific security: so if the package includes a residential property as a security, and which would normally be part of a RMC, it is difficult for the lender to identify the precise loan that matches it.
It has therefore been agreed that in the circumstance you have identified i.e. where a borrower has several loans secured against several securities but where there is no specific 1-1 correspondence between a specific loan and a specific security, these transactions should not be included within the PSD return.
However, where there is a 1-1 correspondence we would expect these loans to be included within the PSD return.
Can you clarify whether we need to include all mortgages that complete from April 1 onwards or completions from new mortgages written after April 1 2005?
To clarify, the requirement to report from April 1 2005 applies to any mortgage that completes from April 1 onwards.
My firm provides regulated mortgage contracts that are overdrafts secured on a property, with no agreed term for repayment and no regular payment plan. How should these contracts be reported in PSD returns?
You should report these mortgages using the interest only/unknown option in the method of repayment field, and as if they have a 1 year mortgage term.
If a customer takes out a regulated mortgage contract to raise finance (which could be for any reason) secured on the property that they already own and reside in which is unencumbered (nothing secured against it), how should we report this in PSD?
This should be reported as a remortgage.
How should we report an Open Market HomeBuy scheme, where the loan consists of both a conventional mortgage loan and an equity loan?
In line with past PSD guidance, we would expect firms to report the entire loan amount in the size of loan data field, but the characteristics applicable to the largest portion of the loan should be reported (in this case the conventional mortgage piece). If both portions of the loan (the equity loan and the conventional mortgage) are the same the lender can choose which element to report but the entire loan amount would still need to be reported.
"SA = the loan is a shared appreciation mortgage" should be completed in the Mortgage Characteristics data field, and "F = First time buyer" or "M = Home movers (2nd or subsequent buyers)" should be completed in the Type of borrower data field.
How should we report a Social HomeBuy scheme?
This should be reported as a conventional mortgage and "C = council / registered social landlord tenant exercising their right to buy" should be completed in the Type of borrower data field.
How should we report a New Build HomeBuy scheme?
This should be reported as a conventional mortgage.
Our customer has an existing non-regulated mortgage taken out before 'M' day. They apply to us to refinance the loan and increase the borrowing. We will process this by internally redeeming the existing account and creating a new Regulated Mortgage Contract secured on the original legal charge. How should we report this?
The entire loan amount should be reported as a remortgage.
How should mortgage type switches within the same firm be reported in PSD?
These should not be reported. The intention of PSD reporting was to try to capture new loans for house purchase and remortgages between firms, rather than the movement of existing loans within the same firm.
Retail investments
Our firm is closed to new business although existing contractual commitments result in us writing some 'new' business such as increments, policies arising from options and new members of existing schemes. Does my firm have to report PSD?
Where a product was 'closed' for new business as at 1 April 2005, or where the new business from that date has been restricted to increments to existing business and new members to existing schemes where the expected number of new members is minimal arising from a passive sales process, the firm will not be required to include sales relating to this product.
For Group Personal Pensions are we required to report information at group level or just the individual arrangements?
You only have to report the individual contracts.
My firm provides Holloway contracts. Do these need to be reported?
Holloway contracts should be reported. We consider these sales to be most appropriately reported under the Retail Investments section, and the "other" product type code should be used for this purpose.
Income Drawdown – can you confirm we only need to report this when the customer takes income drawdown, not when the original pension in sold or transferred in?
Yes. The current PSD reporting requirement only applies to the income drawdown element.
If a product has been set up with a regular premium and a lump sum investment, how should we report this?
The TRS system will only allow you to report one type of premium per transaction. So if a product is set up with a regular and single premium, the regular premium transaction should take precedence.
If a UK-authorised firm is selling products overseas do these qualify as UK sales (so are reportable) or overseas sales (and therefore non-reportable)?
We are primarily concerned about products sold to UK consumers. So if the firm is selling products to non UK customers they would not need to be reported.
Specific Investment Management related questions
We treat our institutional investors as 'private customers' so it will be very difficult for us to identify these and exclude them from our PSD return. Can you please clarify whether it is acceptable for us to report transactions that include those to non-private customers?
While it would be preferable for 'non private' sales to be excluded from your PSD return, if it is not possible for you to do this, then you can include all transactions in the report.
For ISAs, do we report the initial investment only, or all subsequent investments made in future years?
To clarify, PSD currently only relates to the customer’s initial investment so you do not need to report switches or further contributions (top-ups).
Under the rules, are CIS operators required to provide PSD for nominee deals?
We are aware that, in most instances, the underlying customer data is held by the nominee firm and not by the CIS operator. So, although we intend revisiting this issue at a future date, the interim position we have agreed is as follows.
- Nominee deals and deals via life companies will be excluded from the scope of PSD reporting.
- However, if the CIS Operator arranges deals through an in-house ISA manager (that is part of the same group of companies) it should – where possible – include all individual personal holdings on the register in the PSD return.
We will re-consult on extending the scope of PSD reporting to external ISA managers, non-operator ISA managers, other platforms, fund supermarkets and aggregators at a later date.
We will be issuing a revision to the rules in a future Handbook Notice Update.
How should a firm report a PEP/ISA wrapper – should they look through to the underlying investment?
At this point in time firms are not required to identify the underlying investment. PSD is a new supervisory tool and we have been keen to ensure that we do not ask firms to report data that we may not fully use. The requirements will be kept under review and may change as we (Small Firms Division) and other areas of the FSA identify other uses for PSD data.
Reporting of advised/non-advised sales
When is it compulsory to include the sales advised indicator in the product sales data?
All relevant transactions from 1 April 2006 should be reported with the advised/non-advised information.
What is meant by advice?
By advice we mean the regulated activity of advising a client on the merits of entering into a particular contract. We want to know whether the customer received advice from the product provider or their intermediary before buying the product.
What should we do if an intermediary firm has not indicated if a sale was advised?
If the provider undertook all reasonable steps to get the advised/non-advised data but was not able to obtain this info rmation from the intermediary firm, they may be able to make reasonable assumptions about whether the sale was likely to have been advised or not.
How should direct offer sales be reported?
Direct offer sales should be reported as non-advised sales.
My company offers its investment funds and undertakes administration to members of occupational pension schemes, group personal pension plans, group stakeholder pensions and bulk buy out contracts. In these cases, no investment advice is given to members. We send out a direct offer pack to the employer's HR consisting of KFD and application form and the employees then decide whether they wish to join the plan by filling the application form and returning same to us. Can we treat this business as direct offer and therefore non-advised?
As the firm will not be giving advice itself, these transactions can be treated as non-advised.
Most of our annuities are set up when pension policies mature with no intermediary being involved at this stage. The clients will normally select an option from an option sheet which was sent to them, there is no other contact with the client at this time. In these cases, can we assume there was no advice given?
In these cases it can be assumed there was no advice given.
What should we report under the "advised sale" field for fund supermarkets?
If no information is provided, the default position for broker sales should be to assume advice was given.
What should we do if we miss the deadline and do not start collecting this data from 1 April 2006?
Please contact your supervisor to discuss this issue as soon as possible.
Process related queries
Where a sale has been made by an appointed representative (AR), do we report the AR's FSA reference number or the FSA reference number of the AR firm?
If a sale is made by an intermediary firm who is an appointed representative of a network/principal, we require you to report the FSA reference number of the AR and the FSA reference number of the network or principal.
What should I do if a number of transactions reported in one quarter subsequently cancel?
Firms are required to notify us of the product sales which fall within the relevant reporting quarter. So a firm should not notify us of a transaction until it is on risk. As such, you should report your transactions when you put the policy on risk (presumably, after you have conducted medicals etc).
However, if you put your customers on risk once you receive the application, then this is the date you should report. If this is the case, then you may have reported sales which then do not occur. In these instances, the system will, if necessary, give you the opportunity to cancel the original individual transaction you reported to us.
If for some reasons our system crashes, could we send you the data in an Excel spreadsheet?
If you notify us of a system failure, we will extend the reporting period until your firm is able to comply with the requirements. We cannot accept data in any other format than an XML file.
Can you clarify how the interim approval (detailed statutory instrument 2004 no 3551) affects the requirements for PSD reporting because, until full approval, these firms will not be given an FSA reference number?
If a firm does not have an FSA reference number, sales made by these firms should not be included within the PSD submission.
In cases where the firm does not have an FSA reference number, any sales made by the firm should not be included within the PSD submission.
If any of our transactions are rejected by the FSA will we be able to submit cancellations and new corrected records manually through the website? Or must we submit cancellations and new corrected records by the same method we use for submitting the original data?
Please note that the cancellation would need to occur using the same method as the original transaction report.
However, any replacement transaction could be submitted via any route including manual keying.
My firm will be using a third party who will submit the PSD report on our behalf. Can you explain what the process for third party submissions will be?
Although a third party can submit a PSD return on your behalf, they will need to use your firm’s FSA reference number and logon details to submit the return. (You should note it is your responsibility to manage the security of these logon details with your third party firm).
In fact, all contact from us will be with your firm and not the third party. So, when we provide your target registration and certification date, you will need to make your third party aware of this date to make sure this date is okay for them. If not, you must tell us so we can arrange another target registration date.
On the target date (or registration date) we will provide the principal contact at your firm with the access and login you will need to give the third party so they can submit PSD on your behalf. We will tell the principal contact that we have received the file and will also advise them of any problems with the file (e.g. schema successes or failures).
I have just completed the PSD submission and have had some records rejected by TRS with the reason being 'Firm FSA Reference Number is not recognised'. However, having checked the FSA register, both firms are still showing as authorised even though they do not appear to have any contact details. How can I submit these records?
Please send an email to the TRS Service Desk fsa.uk@logica.com with the details of the rejected firm FSA reference number. We will ensure our internal database, TARDIS, is updated and will let you know when you will be able to submit your data.
