PS07/11: Responsibilities of Providers and Distributors for the fair treatment of customers - Feedback on DP06/4
This Policy Statement explains how the new arrangements will operate. It takes immediate effect. There are no changes to the Handbook associated with this.
Introductory documents
Press release:
FSA issues Guidance on provider and distributor responsibilities
Newsletter [ PDF | 46 KB | 3 pages ]
Policy Statement
PS07/11: [ PDF | 134 KB | 34 pages ]
Responsibilities of Providers and Distributors for the fair treatment of customers - Feedback on DP06/4
Other relevant information
FSA Paper:
Treating Customers
Fairly (TCF) in
product design [PDF]
DP06/4:
The responsibilities of providers and distributors for the fair treatment of customers [PDF]
Providers and Distributors regulatory guide instrument 2007 [PDF]