DP10/1: Consumer complaints (emerging risks and mass claims)
11 March 2010
The FSA's Discussion paper DP10/1 is entitled 'Consumer complaints (emerging risks and mass claims)'. It was published in March 2010 and the period for responses closes on 10 June 2010.
Introductory documents
Newsletter [ PDF ]
Press release:
New joint committee proposed to enhance consumer protection
Response
Online response form
Response Paper will be available at the end of the consultation process