Contact

FSA:
CP07/14

FOS:
Alison Hoyland

Telephone:
0845 608 2372 to order a printed copy

Publication help

How to order FSA publications

Accessing our publications

The FSA's Consultation paper 07/14 is entitled 'Dispute Resolution: the Complaints sourcebook - Further simplification and minor changes'. It was published in July 2007 and the period for consultation responses closes on 9 November 2007.

Introductory documents

Newsletter [ PDF | 114 KB | 4 pages ]

Consultation paper

CP07/14: [ PDF | 285 KB | 56 pages ]

Dispute Resolution: the Complaints sourcebook - Further simplification and minor changes

Response

The deadline for submitting responses on this consultation has now closed.

Other relevant information

PS07/9
Treating Complainants Fairly - Feedback on CP06/19 (part) and made rules (July 2007)

FSA Handbook

More Consultation papers: