See also
FSA Events
We offer a wide range of conferences, seminars and lectures on topical regulatory issues.
FSA Events
Industry Training's aim is to improve the financial service industry's knowledge of and ability to comply with its regulatory requirements.
Our courses are designed to be interesting, easy to absorb and value for money. We offer a range of online learning and training courses. All our current training is listed by topic below.
For many years and up to the Autumn 2011 the FSA provided an eLearning course on Financial Crime. This has now been withdrawn while a new course can be authored and put in its place.
The FSA has a statutory objective, to reduce financial crime. The course now being prepared will help to meet this objective. It will be available to purchase (with discounts for bulk orders) from this page.
We have provided an elearning module covering the interaction of the Payment Services Regulations and BCOBS - giving an overview of the some of the requirements of Banking Conduct of Business in relation to the Payment Services Regulations and the broader banking conduct regime.
It should not be considered as guidance or advice and should not be relied on as such. You should refer to the FSA Handbook and Payment Services Regulations for the detailed requirements of the Payment Services and Banking Conduct Regime.
The E-learning packages are free to use.
Payment Services Regulations
Firms have to meet their minimum regulatory capital requirement. Our training covers areas such as the importance of compliance, how to make calculations relevant to your firm and how to proceed if you find you have less financial resources than required.
E-learning
Financial resources: Calculating own funds and capital resources
Our new 2009 Complaints Handling training, replaces the 2008 version, and is designed to help you understand the requirements around dealing with complaints.
E-learning
Complaints handling
Our current training is designed to help you understand the client money section of the FSA Handbook for general insurance intermediaries (CASS 5) and enable you to learn flexibly by selecting the topics that apply to you. It complements the guide to Client Money for General Insurance Intermediaries.
E-Learning
Client money for general insurance intermediaries
On 1 November 2007, our new more principles-based and simplified Conduct of Business Sourcebook for investment business came into force to replace COB.
E-Learning
MiFID is a major piece of European legislation which is designed to create a single market in financial services. It came into effect on 1 November 2007, replacing the existing Investment Services Directive (ISD).
E-Learning
Our training is relevant to all mortgage and general insurance intermediaries and personal investment firms who are due to submit the RMAR. It is aimed at smaller firms, but is relevant to anyone who has responsibility for collecting and submitting data to the FSA and anyone within a firm who needs to understand what information we will be collecting and why.
E-Learning
Retail mediation activities return (RMAR)
GABRIEL (GAthering Better Regulatory Information ELecronically)
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