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Contact

Contact us

Telephone our dedicated Hotline:
08457 300 168

Please answer the following questions to the best of your knowledge and in as much detail as possible. Once you have completed the form, please send us a copy of the advert. You can do this via email or post (we will give you both addresses again once you submit this form). This will help us greatly to take any necessary action.

About the advert (required)

1. Are you:

An FSA-regulated firm

A member of the general public


Other (please specify)  

2. Where did you see the advert?

(Select all those that apply)

National newspaper

Branch poster

Website

Local newspaper

Outdoor poster

Email

Television

In the post

Radio

Magazine

 

Other (please specify)  

3. Who or which company is advertising the product?

4. What is the product being advertised?

(Please be specific as possible – or, if possible, send us a copy of the advert)

5. When did you see the advert?

For example, if the advert was on TV or radio, please include the time and date of broadcast. If the advert was a poster, include the date seen. For newspapers and magazine adverts, provide the publication date. For adverts you have received in the post or by email, or seen on a website, please provide the relevant dates (eg when you received it or when you saw it online).

6. Where did you see the advert?

For example, if the advert was on TV or radio, please include the station name. If the advert was a poster, include the street and town where you saw it, as well as the store or branch, if applicable. For newspaper and magazine adverts, name the title where it appeared and the page number. For websites, please provide a web address.
7. What is the reason for your complaint? Do you feel the advert is unfair, unclear or misleading?
2. About you
Please provide the following details in case we need more information about the complaint.
Name
Email Address  
Phone Number