Privacy statement

This privacy policy covers the Financial Services Authority’s Parent’s guide to money website at www.parentsguidetomoney.co.uk, and sets out the basis on which any personal data we collect from you, or that you provide us with, will be processed by us.

Any information you give us will be treated in accordance with the Data Protection Act 1998. We won’t try to sell you anything and you won’t receive unsolicited telephone calls or mail from us or any third parties. Your information will only be used to provide you with any information or services you have asked for or to reply to any correspondence.

All personal information will be fully protected in accordance with the Data Protection Act and will be kept strictly confidential. The only people with access to it will be those involved in providing the service. This policy does not cover any services that we may refer you to in order to complete your enquiry.

Please notify us by email to financial.capability@fsa.gov.uk if you have provided us with personal information and you do not wish for it to be used as described here, or you wish to see the personal information we hold about you as a result of your contact with us.

If you have asked for guides to be delivered to you

Delivery of the guides is carried out by a third party, so your information will be passed onto them for this purpose only. They will not pass your information on to anyone else.

Using the website

When using the website, we log your IP (Internet Protocol) address and session information (such as the duration of the visit and the type of browser used). This information is only used for system administration and to provide statistics which we use to evaluate use of the site.

For other queries

If you contact us using the Contact us form on the website, phone us or write to us, we may ask for personal information about you, such as your name, email or postal address, or phone number. We will only use these details to provide you with the information or services that you ask for, or to reply to any correspondence.

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