According to the latest figures, November 2011 saw customers receive the highest amount of payment protection insurance (PPI) redress since the data started being published, with £379 million paid to customers.
Redress paid to customers has climbed dramatically since the conclusion of the judicial review in April 2011, as demonstrated by our PPI redress graph [pdf].
Firms provide us with their data in arrears so we will publish the figures for December 2011 in February. The data comes from 16 firms which together received 92% of all PPI complaints made in the first half of 2011.
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