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Financial Ombudsman Service

Can help resolve disputes between consumers and financial firms

Financial Services Compensation Scheme (FSCS)

Covers customers of authorised financial services firms

Money Advice Service

Information and tools to help you manage your money better

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We regulate financial services firms in the UK, including banks and building societies, mortgage and insurance brokers and advisers, and investment business. Find out the latest news, updates and warnings about some of these firms.

You should search our Register to ensure a firm is regulated by us before you hand over any money. If it is not regulated by us and things go wrong, you will not have access to complaints procedures or compensation schemes.

Latest firm news

couple being advised

Redress scheme proposed for Arch cru investors

We are asking for views on a redress scheme for investors who were mis-sold the CF Arch cru Investment and Diversified funds. This would see more than £100m compensation paid.

couple being advised

News for HD SIPP members and Arck investors

We have taken action to stop HD Administrators, which runs the HD SIPP, from operating, and prevented the firm from paying out any funds.

Firm warnings and updates archive

Looking for more information on a firm that we regulate? Find out whether we have reported on them in the past.

Check the FSA Register

This is our record of firms, individuals and other bodies that we authorise.

Find out how to use the Register when looking for a firm or individual.

Disputes and complaints

Not able to resolve a dispute with a firm over a financial product or service?

Find out what your next steps should be to have your complaint considered.