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FSA Consumer Helpline

Call us on 0845 606 1234 or see more ways to contact us

Money Advice Service

Information and tools to help you manage your money better

Financial Ombudsman Service

Can help resolve disputes between consumers and financial firms

Financial Services Compensation Scheme (FSCS)

Covers customers of authorised financial services firms

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We regulate financial services firms in the UK, including banks and building societies, mortgage and insurance brokers and advisers.

The Financial Services Authority (FSA) can help you:

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Foreign banks and deposit protection

It is important you understand how your money is protected if a bank fails, especially as foreign banks can operate in the UK in several forms and this can affect how you are covered.

See how your deposits are protected

Find out more about compensation and the FSCS

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Warning to investors: Operation Bexley

We are contacting more than 75,000 people to warn them that fraudsters may contact them and offer to buy or sell shares, or a plot of land.

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Call for Castle Insurance Customers

Castle Personal Insurance Brokers may have sold policies to customers but did not pass the payment or premiums on to insurers, meaning policies would be worthless.  

Check the FSA Register

Use our Register and make additional checks to see whether a firm or individual is, or was, regulated by us.

UK banking and savings groups

Banks can have several brand names as part of the same group. This can affect your cover under the FSCS.

Firms and individuals to avoid

We have a warning list of some unauthorised firms and individuals that we believe you should not deal with.

Bank accounts: Know your rights

When issues arise with your account it is easy to feel you don’t know enough to challenge your bank.