• Jump to Content [Accesskey 's']
  • Jump to Site Navigation [Accesskey 'n']
  • Jump to Home page [Accesskey '1']
  • Jump to Footer Navigation [Accesskey 'f']
  • Jump to Contact us [Accesskey '9']
  • Jump to Accessibility Statement [Accesskey '0']
  • Jump to About Us [Accesskey 'a']
  • Home
  • Site map
  • Help
  • Accessibility
  • Cymraeg
Go to the homepage

Search

*   Searching the FSA Handbook

  • About
    the FSA
  • Doing business
    with the FSA
  • FSA
    Library
  • FSA
    Handbook
  • FSA
    Register
  • Consumer
    information
  • FSA Library
    • Research
      • Consumer research
        • 2002








Consumer research - 2002

 

2008 2007 2006 2005 2004 2003 2002 2001 2000

Date Ref. Subject
December No. 16 Mortgage Endowments: the consumers' view [ PDF ]
November No. 15 Consumer understanding of annuities [ PDF ]
August No. 14 Better informed mortgage customers - Research on financial promotions and product disclosure in the mortgage market [ PDF ]
July No. 13 Understanding why consumers complain to financial suppliers and their experiences of complaining [ PDF ]
May No. 12 Consumers’ understanding of regulatory status disclosure: consumer research carried out by H2b Research [ PDF ]
February No. 11 Personal finance teaching in schools [ PDF ]
January No. 10 Impact of an ageing population on the FSA [ PDF ]
January No. 09 Polarisation [ PDF ]

 

  • Legal information |
  • Freedom of information |
  • Privacy policy |
  • Data protection |
  • Contact us
© Financial Services Authority | Page last updated 15/02/08