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This Policy statement reports on the main issues arising from Consultation paper 158 ('Mortgage endowment complaints: Changes to time limits for making a complaint - Feedback on CP158 and made text') published in December 2002.

Introductory documents

Newsletter [ PDF | 65 KB | 4 pages ]

Policy statement

Mortgage endowment complaints: [ PDF | 248 KB | 24 pages ]
Changes to time limits for making a complaint - Feedback on CP158 and made text

Other relevant material

CP158:
Mortgage endowment complaints - Changes to time limits for making a complaint

FSA Handbook

More Policy Statements: