New Vice Chairman of Financial Services Consumer Panel
FSA/PN/112/2005
27 October 2005
The Financial Service Authority (FSA) today announced the appointment of Adam Phillips as the Vice Chairman of the Financial Services Consumer Panel from 1 November. Adam Philips takes over from Dianne Hayter who stood down at the end of September 2005.
FSA Chairman, Callum McCarthy, said:
"I would like to welcome Adam to his new role. He will support John Howard, Chairman of the Consumer Panel, as part of a strong team which acts as an independent consumer voice to the FSA. I would also like to thank Dianne for her significant contribution as Vice Chairman of the Consumer Panel over a number of years."
Adam Phillips
Adam Phillips is Managing Director of his own market research consultancy, Real Research, and has extensive experience in the world of market research. He is on the Council of the World Association of Marker Research Professionals (ESOMAR) and chairs its professional standards committee. He is also a member of the Press Complaints Commission. Adam has been a member of the Consumer Panel since March 2004.
Notes to editors
- Adam Phillips takes over as Vice Chairman of the Consumer Panel from 1 November 2005. The full membership of the Panel from 1 November will be John Howard, Adam Phillips, Caroline Gardner, Harriet Hall, Tony Hetherington, Stephen Locke, Nick Lord, David Metz, Paul Salvidge, Robert Skinner and Carol Stewart. Biographical details can be found on the Consumer Panel's website.
- The Financial Services Consumer Panel was established in December 1998, by the Financial Services Authority under the Financial Services and Markets Act to represent the interest of consumers and is independent of the FSA. The Vice Chairman is nominated by the Panel from its current membership and subsequently appproved by the FSA Board. This process is based on procedures agreed by both the FSA and the Consumer Panel.
- The Consumer Panel receives an annual budget and staff support from the FSA but is independent of the FSA in its views.
- The FSA regulates the financial services industry and has four objectives under the Financial Services and Markets Act 2000: maintaining market confidence; promoting public understanding of the financial system; securing the appropriate degree of protection for consumers; and fighting financial crime.
- The FSA aims to promote efficient, orderly and fair markets, help retail consumers achieve a fair deal and improve its business capability and effectiveness.

