List of disclosures log

1. Please can you outline for me how many FOIs have been asked of the FSA from 01 December 2006 to 01 December 2007.

2. Could you then also tell me how many of the FOIs were answered positively (i.e. the complete information requested was released within 20 days of the request being received).

3. Could you also tell me how many of the requests were rejected from 01 December 2006 to 01 December 2007.

4. I would also like to know of the requests that were rejected, what the breakdown of exemptions given were.

The period to be covered is from 1 November 2006 to 31 October 2007.

I note from the last register of the Association of Professional Political Consultants that the Financial Services Authority employed the firm College Public Policy to provide public affairs consultancy services between 01.06.07 to 31.08.07.

1. Under the act, I would like to know how much money has been paid to College Public Policy by your organisation for these services since January 1 2003, specifying how much money has been paid in each year since that date.

2. Under the act, I would like to request complete copies of correspondence between College Public Policy and your organisation since January 1 2007. I assume that this would cover all forms of communications including letters, e-mails, faxes, copies of reports and so on.

3. Under the act, I would also like to request complete copies of the minutes and agendas of any and all meetings between your organisation and College Public Policy since January 1 2007. For each of these meetings, I would also like to request complete copies of all and any documents (such as briefing material, memos, e-mails, memorandums of conversation) which were prepared for or connected with the meetings, either before, during or after the event.

4. Under the act, I would also like to know whether your organisation has employed any other political consultants or lobbyists since January 1 2003 - if so, what were the names of the firms employed, how much in total was each firm paid by your organisation, and when did payments for each of them begin and end.

5. I would also like to ask your organisation on answering this request to provide a schedule of documents which are relevant to this request. I believe that there should be a brief description of each relevant document including the nature of the document, the date of the document, and whether the document is being released or not. I believe that providing such a schedule would clarify what documents are being released and what is being withheld, and would also represent best practice in freedom of information.

In relation to the FSA’s two month complaints handling waiver review:

1. How many complaints about unauthorised overdraft charges from customers claiming financial hardship have the banks received?
2.   How many customers making complaints have been identified by the banks as being cases of financial hardship?
3. How many identified cases of financial hardship have been offered a partial refund of charges claimed?
4. How many identified cases of financial hardship have been offered a full refund of charges claimed?

"Would it be possible to obtain a copy of the paper taken at OpCo, or could you point me in the direction of where I could find it."

1. … how much money has been paid to College Public Policy by your organisation for these services since January 1 2003, specifying how much money has been paid in each year since that date.

2. … complete copies of correspondence between College Public Policy  and your organisation since January 1 2007. I assume that this would cover all forms of communications including letters, emails, faxes, copies of reports and so on.

3. … complete copies of the minutes and agendas of any and all meetings between your organisation and College Public Policy since January 1 2007. For each of these meetings, I would also like to request complete copies of all and any documents (such as briefing material, letters, memos, emails, memorandums of conversations) which were prepared for or connected with the meetings, either before, during or after the event.

4. … I would also to know whether your organisation has employed any other political consultants or lobbyists since January 1 2003 – if so, what were the names of the firms employed, how much in total was each firm paid by your organisation, and when did payments for each of them begin and end.

5. I would also like to ask your organisation on answering this request, to provide a schedule of documents which are relevant to this request. I believe that there should be a brief description of each relevant document including the nature of the document, the date of the current, and whether the document is being released or not.  I believe that providing such a schedule would clarify what documents are being released and what is being withheld, and would also represent best practice in freedom of information.

1. Under the act, I would like to know how much money has been paid to Citigate Public Affairs by your organisation for these services since January 1 2003, specifying how much money has been paid in each year since that date.

2. (2) Under the act, I would like to request complete copies of correspondence between Citigate Public Affairs and your organisation between December 1 2006 and February 28 2007. I assume that this would cover all forms of communications including letters, emails, faxes, copies of reports and so on.

3. (3) Under the act, I would also like to request complete copies of the minutes and agendas of any and all meetings between your organisation and Citigate Public Affairs between December 1 2006 and February 28 2007. For each of these meetings, I would also like to request complete copies of all and any documents (such as briefing material, letters, memos, emails, memorandums of conversations) which were prepared for or connected with the meetings, either before, during or after the event.

4. (4)  I would also like to ask your organisation on answering this request, to provide a schedule of documents which are relevant to this request. I believe that there should be a brief description of each relevant document including the nature of the document, the date of the document, and whether the document is being released or not. I believe that providing such a schedule would clarify what documents are being released and what is being withheld, and would also represent best practice in freedom of information.

FOI0764 [PDF]
Information released [PDF]
Information released [PDF]

..John Tiner marked his departure from the Financial Services Authority with a party on board HMS Belfast and informal drinks at his desk with staff.

1. How many suspicion reports did the FSA make to SOCA in the years 2005, 2006 and so far in 2007 under the Money Laundering Regulations?

2. Which parts of the regulated sectors e.g. banking, insurance, retail, wholesale etc did they relate to?

Papers relating to Orbys Consulting's review of the FSA's IS Division

FSA IT Effectiveness Review Evaluation – Final Report [PDF]

FSA IT Effectiveness Review Evaluation – Draft 1 [PDF]

FSA IT Effectiveness Review Evaluation – Draft 2 [PDF]

FSA IT Effectiveness Review Evaluation – Draft 3 [PDF]

FSA IT Effectiveness Review Evaluation – Draft 4 [PDF]

Correspondence between FSA and Orbys Consulting [PDF]

Terms of reference given to Orbys Consulting by the FSA [PDF]

1. details of all organisations who expressed an interest to tender and those who were subsequently invited to tender for the Consumer Helpline Service contract which ran in 2006;

2. the successful organisation in this process;

3. the award criteria; and

4. the scoring of each organisation against these award criteria during the tender process.

FOI0682 [PDF]
Information released [PDF]

… the volume and nature of complaints raised against the mainstream financial institutions (traditional banks and ex/current building societies) across their key product ranges of;

• Insurance
• Mortgages
• Lending - personal and Mortgages
• General Banking

2. Do you have any cumulative statistics on complaints by organisation across these areas"

How many employees (including temporary) does the FSA have?

FOI0639 [PDF]

Information regarding FSA's financial crime section. How many people work in this section and what its annual operating budget is?

Statement of context : The FSA has significantly increased the amount it spends on financial crime. Details of the increase can be found in the FSA's response to the 'National Audit Office’s (NAO) economy, efficiency and effectiveness review'.

Response to the National Audit Office's Economy, Efficiency and Effectiveness Review of the Financial Services Authority