Administrative arrangements
Charging for publication
There is no charge for information that can be downloaded directly from our website. Various charging structures apply to hard copy versions of certain information classes.
Consumer publications
FSA consumer publications are available free to individual consumers
and in limited quantities to libraries, consumer advice agencies and
charitable organisations. Firms may also order copies, subject to charges
above a certain number of copies.
Consumer publications may be ordered direct using the Consumer Publications
online order form.
Full details are given on the following link:
Charges
for consumer publications and online ordering forms
Other FSA publications are available through:
- Publications available through EC Group
We provide a print-on-demand service through our official publishers, EC Group. All print-on-demand services are chargeable. To obtain information on what is available or to order over the phone - call our FSA Publications line on 0845 608 2372 (call rates may vary).
- The FSA Register (class E1)
The FSA Register is a public record of financial services firms, individuals and other bodies which fall under our regulatory jurisdiction as defined in FSMA. You may use the FSA Register on-line search facility. Alternatively, this information is also available on CD ROM for which there is a charge.
- Other publications
We will supply a single paper copy of information (where shown as available under these classes) free of charge on request. We reserve the right to charge for multiple paper copies of documents and postage and packing.
Requesting publications
Items from our Scheme can be requested
by telephone, email, fax, or in writing. The information will be made
available routinely. There is no statutory time limit for meeting such
requests, though we shall aim to provide the information in a timely
manner.
Should you wish to request paper copies of any documents in our scheme
then please contact us at:
| By email | |
|---|---|
| By post | FOI Publication Requests, Financial Services Authority, 25 The North Colonnade, Canary Wharf, London. E14 5HS |
| By phone | 020 7066 4406 |
| By fax | 020 7066 4407 |
Please also contact FOI Publication Requests if you wish to come and view any documents available at the FSA under the Scheme.
Alternative Formats (for consumers)
We will provide documents in classes B1 - B3 in Braille, large print format or on tape on request free of charge to consumers.
Responsibility within the FSA for the Freedom of Information Act
With effect from 5 April 2004, the overall responsibility for the implementation of the Freedom of Information Act in the FSA lies with the Managing Director of the Regulatory Services Business Unit. The Information Access Team is responsible for maintaining and reviewing the Scheme.
Comments and complaints about the publication scheme
| By email | |
|---|---|
| By post | FOI Publication Requests, Financial Services Authority, 25 The North Colonnade, Canary Wharf, London. E14 5HS |
| By phone | 020 7066 4406 |
| By fax | 020 7066 4407 |
If your complaint cannot be
resolved you may refer it to the Information Commissioner.
The Commissioner's contact details are:
| By post | Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF |
|---|---|
| By phone | 01625 545 700 |
Review
The FSA will review the Scheme regularly.
Copyright statement
Unless otherwise stated, we own the copyright and any other rights in all material in this scheme.
The Parliamentary copyright material in this scheme and on our website, relating to the legislative history of the Financial Services and Markets Act, is reproduced with the permission of the Controller of Her Majesty's Stationery Office on behalf of Parliament.
Subject to parliamentary copyright and the special conditions applying to the Comparative Tables section of the FSA website, (please also refer to the legal information below ) you may print and download these documents on the following conditions:
- the documents and related graphics are for personal use or for use within an individual firm or organisation. Any copies of these pages that you save to disk or to any other storage medium may only be used for subsequent personal viewing purposes or for viewing within the firm or organisation by which they were saved or stored;
- any extracts which are printed may only be used for personal viewing - or for viewing within the firm or organisation by which they were printed;
- neither pages saved to disk or stored in any way, nor extracts printed, may be distributed to third parties or sold or otherwise circulated for profit;
- the only permitted exception to the general rules stated above is where extracts (of no more than a few relevant provisions) are copied to individual third parties incidental to advice or other activities;
- no documents or related graphics are to be modified in any way;
- graphics are not to be used separately from the accompanying text;
- our copyright notice (i.e. © The Financial Services Authority) must appear in all copies;
- subject to parliamentary copyright and the special conditions applying to the Comparative Tables section of our website, you must not reproduce nor store any part of this site in any other website or include it in any public or private electronic retrieval system or service, without our prior written permission; and
- any rights not expressly granted in these terms are reserved.
Retention policy statement
The FSA's records should be kept to:
- meet current and future business needs;
- comply with statutory, legal and corporate governance best practice requirements;
- ensure that the way we manage records is documented, understood and implemented; and
- reasonably meet the current and future needs of internal and external stakeholders.
Records should be retained in accordance with the FSA retention schedules and disposed of in an authorised, systematic manner.
The FSA retention schedules set out the specified retention period for each record series and are based on statutory, legal and business requirements.