• Doing business with the FSA
  • Small Firms
    • Motor retailers
      • Meeting FSA standards
        • Treating customers fairly
        • Payment protection insurance

 

On these pages we give you information on current areas we are focussing on with motor retailers.

In this section

• 
  Getting payment protection insurance sales right
  
  If you sell your customers finance to pay for their car then you may be offering them payment protection insurance as well. The information on this page will help you to get this right.
• What treating customers fairly means for motor retailers
  
  Treating customers fairly (TCF) is one the FSA's biggest priorities for motor retailers. Find out more about what it means for your firm.