General insurance intermediaries
Contact
Got a question?
Stuck on your RMAR? Got a question about regulation?
Call or email our Firm Contact Centre.
Telephone: 0845 606 9966 (call rates may vary)
These pages aim to help general insurance intermediaries put good practice in place in their firm and stay up-to-date.
We will let you know of any updates to these pages in our Regulation Roundup.
Latest updates and additions
21 August:
Payment protection insurance:
Five motor dealers fined for PPI failings
New payment protection insurance factsheet
30 July:
Firm fined and paying compensation to PPI customers
23 June:
FSA payment protection insurance comparison tables launched
Treating Customers Fairly
Pages dedicated to helping small firms treat their customers fairly.
See our TCF pages for more information.
Client money help available
Flowchart - for a quick guide
Healthcheck - to spot potential gaps
Guide - an in-depth guide
ICOBS help available
ICOBS replaces the old insurance conduct of business rules on 6 July. If you have a question, please call our contact centre on 0845 606 9966 and press option 2.