Small Firms
This section of the FSA website is dedicated to small firms. By that, we generally mean firms who have been given the Customer Contact Centre as their FSA point-of-contact.
Latest updates
1 July:
Treating Customers Fairly - Progress update
23 June:
FSA bans East London brokers for involvement in mortgage fraud
23 June:
Corporate governance and TCF in friendly societies
23 June:
FSA payment protection insurance comparison tables launched
20 June:
Survey to assess supervisory and regulatory tools
20 June:
Warning - Diamond Lifestyle Limited
19 June:
Updated insurance client money page
18 June:
What do we mean by remuneration determined without input from product providers?
Treating customers fairly
These pages will help you understand more about TCF, and why and how it applies to small firms.
Treating customers fairly (including deadlines)
Dealing with customer complaints
Principles-based regulation
What principles-based regulation means and how it will impact on you.
Contact us
We have a dedicated contact centre to provide you with a direct point of contact at the FSA and to help you to understand our regulatory requirements.
See also
Regulation round up
Our May monthly update
A to Z
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