General information

Related information

Information on the most common calls received by the Firm Contact Centre:

Hot topics

These are some answers to the most common questions that firms ask our Firm Contact Centre.

Our experience shows firms mostly ask us about regulatory reporting, in particular the Retail Mediation Activities Return (RMAR). If you have questions about this, for example about how to access the system, find your return, see returns you have already submitted or about printing etc, please see the Top Issues on our RMAR pages.

Authorisation

What sorts of activities does the FSA regulate?

We are likely to regulate your firm if you carry out any of the following activities:

  • selling, arranging deals in, advising on, managing or trading in securities or any other investments, including most pensions;
  • arranging, advising on, controlling or otherwise managing any scheme where other people's money or investments are pooled, or their profit or income is pooled, and those people do not share day-to-day control;
  • selling, arranging, or advising on insurance for anybody else, or if you help policyholders claim on their insurance; and/or
  • providing, arranging, or advising on home finance activities (this includes regulated mortgage contracts, home reversion plans and home purchase plans) for anybody else, or if you enter into or administer a contract/plan.

If you think your firm's business, or future business, may mean you need to be authorised then you can find out more on the links below:

Do I need to be authorised?
How do I get authorised?

How do I amend my firm's permission?

If you are already authorised by us and you want to change the activities you are permitted to perform, you will need to complete the Application for Variation of Part IV Permission. You will need to do this if your firm wants to:

  • remove/add the client money permission;
  • remove/add an activity i.e. mortgages or general insurance etc;
  • change the types of clients that you do business with; and
  • change the investment types of your firm – that is, add or remove different types of general insurance products or investments.

Please note you will have to pay a fee if the variation of permission increases your firm's permitted business activities.

  • If your application means your firm moves into a new fee block, you will pay the fee shown on our fee blocks guide. If it moves into more than one new fee block, you will pay the higher of any relevant fees.
  • We charge £250 for applications that will increase your firm's permitted business activities but which will not change your firm's fee blocks.
  • We do not charge a fee for applications to reduce your firm's permitted business activities.

How do I cancel my authorisation?

If your firm is wanting to cancel their authorisation with the FSA then please complete the Application Cancellation of Part IV Permission.

Once we receive the application to cancel, we will give your firm a case officer who may contact you if they need more information. You can also ask your case officer for more details about the progress of your application.

FSA Register

What information can I get from the FSA register?

You can check the FSA Register if you want information about firms we authorise. For example, you can find out:

  1. the FSA authorisation of a firm or an approved person;
  2. what permission we grant a firm;
  3. the address and contact details for an authorised firm; and
  4. the appointed representatives listed for a firm.

Approved persons

What is an "approved person"?

A person (or a group of people) can only be listed as approved if they are performing a controlled function. You can find a full list of controlled functions in our handbook.

How do I apply for approved person status?

Every firm, except an overseas firms, must apply to us for the approval of one or more persons to perform a controlled function on its behalf. To be registered as an approved person, the firm must complete and send us an Approved Persons Form A which can be viewed from our Handbook Supervision forms page.

For appointed representatives (except introducers) the descriptions of the following functions apply as they would apply to an authorised firm:

  1. governing functions, subject to our Supervision Sourcebook (SUP) 10.1.16A R; and
  2. the customer functions, other than the investment management function.

You should also use the Approved Person Form A for appointed representatives.

Further information on 'Becoming an approved person'.

How do I find out the exam requirements for jobs in financial services?

If you want to find out about the exam requirements for particular activities in the finance industry please contact:

Financial Services Skills Council (FSSC)
51 Gresham Street
London
EC2V 7HQ

Tel: 0845 257 3772

Exams helpline: 0845 257 3771

Email: info@fssc.org.uk

We do not set the exams. However, we can give you information about:

  • the time limits for passing the exams required to start or restart an activity;
  • the competency checks authorised firms need to carry out for individuals within their firm;
  • exemptions from having to sit an approved exam; and
  • how firms should monitor and supervise individuals in their firm.

You can find guidance and rules on this in our Training & Competency sourcebook (TC) chapter 2.

Regulatory Return

What type of regulatory reporting am I now subject to?

A guide has been designed to provide firms with a better understanding of the new regulatory reporting data items which will replace their current regulatory reporting from 2008 onwards and it also enables firms to locate the relevant sections of the FSA Handbook containing the reporting rules for both the old and the new reporting.

Useful guide to changes in regulatory reporting

New Conduct of Business (COBS)

Financial Promotions & Treating Customers Fairly (TCF)

TCF work puts emphasis on treating customers fairly throughout the whole lifecycle of a product, from design and marketing through to the end of the product life. Our work on financial promotions is concerned with the early stages of this process. We want firms to be clear how they will think about customers from the design stage onwards. We want firms to consider, when preparing promotions:

  • whether the material is clear, fair and not misleading;
  • whether it provides a balanced picture of the product or service;
  • whether the marketing matches what the product or service delivers; and
  • whether the promotions will be easily understood by their customers.
    Clients best interest's rules can be found in our COBS manual, chapter 2.

Further information on financial promotions which forms part of our overarching theme of Treating Customers Fairly (TCF).

Markets in Financial Instruments Directive (MiFID)

MiFID came into effect on 1 November 2007, replacing the Investment Services Directive (ISD). Amendments to UK legislation and rules to transpose to its provisions were made by the deadline of 31 January and came into effect on 1 November 2007. MiFID extends the coverage of the ISD and introduces new and more extensive requirements that firms will have to adapt to, in particular for their conduct of business and internal organisation.

In general MiFID covers most, if not all, firms that were subject to the ISD, plus some that were not. This will include:

  • investment banks;
  • portfolio managers;
  • stockbrokers and broker dealers;
  • corporate finance firms;
  • many futures and options firms; and
  • some commodities firms.

Further detailed information

Third Money Laundering Directive (3MLD)

Does my firm need to register with the FSA for 3MLD purposes?

Authorised Firms are obliged under the new Regulations to inform us if they act as money service businesses or trust or company services providers. As such, an authorised person should notify us if:

  • it is a trust or company service provider;
  • it operates a currency exchange office (a bureau de change);
  • it transmits money (or any representations of money) by any means;
  • it cashes cheques that have been made payable to customers;
  • it is subject to the EU's Payments Regulation.

Further information on what is required of authorised firms