Frequently asked questions
This page contains frequently asked questions relating to Company Monitoring
Market Monitoring
Where can I find further information on listing issues?
The UKLA publishes a magazine – List! – on an ad hoc basis. The monitoring team contributes articles to this, addressing current issues faced by issuers and their advisers. Market monitoring also produce a newsletter called MarketWatch which discusses issues that arise in relation to market abuse.
If I have a question about the continuing obligations of an AIM-listed company should I ring the UKLA?
No. As the Alternative Investment Market (AIM) is not a regulated market and AIM companies are not on the UKLA's official list their continuing obligations do not fall within Company Monitoring's remit. You should contact the London Stock Exchange on 020 7797 1000.
If I am required to send documents to the Document Viewing Facility how many copies do I need to send and what address should I send them to?
We require two hard copies; we do not accept electronic copies. You should send the documents to us at 25 The North Colonnade, Canary Wharf, London E14 5HS.
The value of my shares have fallen; can I get compensation?
No. Shares are by their nature a risky investment. When you invest, you accept the risk that their value can fall as well as rise. If you have to sell after the price has fallen, you may lose money. You shouldn't risk money you can't afford to lose.
You may need to look at shares as long-term investments. If the price is falling you may want to decide whether to cut your losses and sell or hold tight if you expect the price to rise again.
However, you may be able to get compensation if your adviser or stockbroker has been fraudulent or has mis-sold the shares to you. For more information please see the Investments page on our consumer website.
Can the UKLA send me a copy of a company's prospectus/Annual Report and other documents?
No – unfortunately due to time restraints we are unable to print out and send out documents. But you may inspect the documents at the Document Viewing Facility at our London office.
Where do I find the Combined Code on Corporate Governance?
The Combined Code is on the Financial Reporting Council's website. The UKLA requires companies to provide a statement about their compliance with the code in their annual report and accounts or to explain where and why they have departed from the code. The Financial Reporting Council has responsibility for the code, so if you have any questions about the code itself, please contact the FRC directly.
When listed companies are fined for breaching the Listing Rules, what happens to the money?
Under our policy set out in LR Appendix 2, the money is used to reduce listing fees. It is not used for compensation.

