| TCF documents |
Date |
| Treating customers fairly - structured investment products [PDF] |
October 2009 |
| FSA update on the Treating Customers Fairly initiative and the December deadline [PDF] |
November 2008 |
| Treating customers fairly: Progress update [PDF] |
June 2008 |
| Treating Customers Fairly and UK Authorised Collective Investment Scheme Managers [PDF] |
January 2008 |
| Treating customers fairly: measuring outcomes [PDF] |
November 2007 |
| Treating customers fairly - guide to management information [PDF] |
July 2007 |
| Treating customers fairly - culture [PDF] |
July 2007 |
| Treating Customers Fairly (TCF) in product design [PDF] |
July 2007 |
PS07/11: Responsibilities of providers and distributors for the fair treatment of customers
|
16 July 2007 |
Treating customers fairly initiative: progress report [PDF]
|
8 May 2007 |
| DP06/4: The responsibilities of providers and distributors for the fair treatment of customers |
28 September 2006 |
| Towards fair outcomes for consumers |
19 July 2006 |
| Treating customers fairly - self assessment tool for small firms |
March 2006 |
| Treating Customers Fairly - building on progress [PDF] |
July 2005 |
| Consumer Research paper: Treating customers fairly: the consumers’view [PDF] |
July 2005 |
| Examples of key risks, indicators and questions [PDF] |
Dec 2005 |
| Treating customers fairly - progress and next steps [PDF] |
July 2004 |
| Treating customers fairly: Progress report [PDF] |
June 2002 |
| Discussion paper 7: Treating customers fairly after the point of sale |
June 2001 |
