Paying fees

Contact the fees team

Email: Fees team

 

Telephone:

020 7066 9966

 

Or write to us at:

The Revenue Department, Financial Services Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS.

 

If you have any questions about your invoice or other subject, please direct them to the relevant contact listed below.

Invoices

Write to the Fees Team or phone the Firm Contact Centre

Telephone: 0845 606 9966 (call rates may vary)
Fax: 020 7066 9764
Email: fsafees@fsa.gov.uk

Permission, FOS or FSCS exemption queries

Contact your supervisor or – where you do not have a day to day contact the Firms Contact Centre.

Email: fcc@fsa.gov.uk
Telephone 0845 606 9966 (call rates may vary)

Credit Unions

Contact the Credit Union Contact Centre.
Email: credit.union@fsa.gov.uk
Telephone: 0845 606 9966

Approved persons

Contact our Individuals, CIS and Mutuals department.
E mail: iva@fsa.gov.uk
Telephone the help line: 020 7066 0019

FOS

FOS – queries about payment and accounts for the FOS case fees.
E -mail: levy@financial-ombudsman.org.uk
Telephone: 020 7964 1222

FOS – informal advice and guidance on ombudsman procedures, policy and decisions contact the technical advice desk.
E-mail: technical.advice@financial-ombudsman.org.uk
Telephone: 020 7964 1400

FSCS

FSCS – for general queries regarding the Compensation Scheme.
Email: enquiries@fscs.org.uk
Telephone: 020 7892 7300