Frequently asked questions
This page contains frequently asked questions about how to cancel your firms' authorisation.
Frequently asked questions
Is there a charge for applying to cancel?
There is no charge for cancelling your authorisation.
How can I get an update on my application?
We send a written or verbal acknowledgement once one of our case officers receives your application. We then aim to regularly update you by telephone. Before the firm is formally cancelled, we will contact you, generally by telephone, to confirm that you still intend to cancel your authorisation.
Will I get some of my periodic fees back ( for a my firm that is cancelling permissions after paying periodic fees)?
No. There are no pro-rata arrangements/refunds available. For more information please refer to SUP20, Annex 1.
Will I still need to pay this year's periodic fees (for a firm who is yet to pay periodic fees)? Will we be refunded pro rata the periodic fee?
If your firm applies to cancel after 31 March, full annual fees are charged and payable.
Am I required to submit Form Cs for individuals as well as the Cancellation Form?
No. All individuals will automatically be removed from the Register as approved persons for the cancelling firm once the firm's cancellation is finalised. If they are approved persons for another firm(s), they will remain so.