Contacting us
Related external information
Office of the Complaints Commissioner
Email:
The Complaints
Commissioner
Telephone:
020 7562 5530
There are a number of ways to contact us about your complaint. You can:
- complete the online form or download a printable form which can be sent to us at the address below;
- request the form by emailing the FSA complaints team at complaints@fsa.gov.uk;
- request it by writing directly to the complaints team at the following address:
FSA Company Secretariat
The Financial Services Authority
25 The North Colonnade
Canary Wharf
London E14 5HS; or - request the form by telephoning a member of the FSA complaints team on 020 7066 9870.
We recommend that you complete this form in order to ensure that your complaint goes to the right place and that it is a complaint we can deal with (as set out in the COAF section of the FSA Handbook). However, if you feel that you are unable to complete the form, please telephone the FSA complaints team on 020 7066 9870.